





INTRODUCTION
See What SOFIA Virtual Assistant Can Do For You


- Initiate your Virtual Assistant creation journey using one of the 150+ templates
- Design the conversation flow for your Virtual Assistant, using the Conversation Flow Builder
- Easily train your bot to have conversations with end users by adding FAQs, Intents & Entities
- Deploy the Virtual Assistant on Website, Facebook Messenger or one of the any 14+ web, social & mobile channels
18000+
Virtual Assistant deployed on more then 184 countries across the globe
7.5 +
Million Interactions across various industries
Amazing Features
Conversational Flow Builder
It helps you build a sequence of tasks using intelligent nodes. Now get the power of intelligence, tagging and decisions prebuilt in your bot
Omni-Channel
Build once and Deploy across 14+ channels including website, mobile and social media
Deep Sense Proprietary NLP Engine
Proprietary optimized machine learningbased NLP with advanced Intent & Entity Recognitions
Integrations
SOFIA Virtual Assistant can be connected with any existing systems for the micro-services, CRM, portals and more if open APIs are available
Multiple Language
Helps you building Virtual Assistant that can easily operate in multiple languages
Rich Analytics
Rich Virtual Assistant analytics framework which provides information to help analyse your Virtual Assistant performance to measure customer satisfaction, view most frequently asked questions and much more
Communication Channels



Why Should you use SOFIA Virtual Assistant
Voice Virtual Assistant
SOFIA makes it convenient for your users by allowing them to converse through voice as an Assistant on a few channels.
Virtual Assistant templates
Extensive library of 150+ Virtual Assistant Templates for accelerators across a wide range of use cases
Marketing Campaigns
Use Broadcast tools to build automated campaigns to reach out and engage your prospects.
Contextual Conversations and Intent Recognition
Build smarter Virtual Assistant using SOFIA which understands user context from the previous conversations and collects the right information as required.
Flexible Deployment Models
Flexible deployment models - Public Cloud, On Premise/Private Cloud and even Hybrid.
Bot Building & Solutions
Customizations & Virtual Assistant Building from our experts at a very competitive $ per hour
INTEGRATIONS





Where can it be used?
Automated Sales & Marketing
Create Virtual Assistant to offer an instant & interactive way for customers to Interact with your brands,get24x7recommendations & completetransactions
Automated Transaction Enquiries
Embrace the future of transaction reporting via conversational AI and significantly reducing support calls & queries
Conversational Commerce
Create Virtual Assistant that provide the best in new age conversational commerce by helping with product search, recommendations & payments
Comprehensive Customer Support
Create Virtual Assistant that cost effectively streamline your customer support process from automated replies to live chat agents
Intelligent Human Resources
Embrace the future of people management with a Virtual Assistant that automates hiring & on-boarding and offers instant responses to employee queries
Service Management (ITSM)
Increase service level satisfaction for your internal customers by providing a 24x7chatbot to address IT service support queries and a range of simple tasks
Example Virtual Assistant in different domains
Real Estate

Example Virtual Assistant in different domains
Banking

Business Consulting

Human Resources

Example Virtual Assistant in different domains
IT Services

Travel

Lifestyle

OUR CLIENTS





See what our Customers say about us

“SOFIA has the potential to become one of leading AI Virtual Assistant Platforms in the world”
Tom Purkis, CEO




“Ease of use, was very simple to implement across Facebook, WhatsApp Messenger platforms”
Prashant, Senior Developer




“SOFIA is the best Software Virtual Assistant ever, trust me I have tried a few options already!”
Mike, Lead Software Developer
LET'S CONNECT
We would love to hear from you